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We are here to help you!

Frequently Asked Questions

  • How can I set up my Shopify catalog with Feedchimp.ai?
    Step 1. Install the Feedchimp.ai app on your Shopify store Step 2. Go to Client Configuration and link your Google and Facebook ad accounts. Step 3. Go to Catalog Configuration and make the appropriate catalog settings. Step 4: Your feed should be advertising-ready in a couple of hours!
  • How do I calculate the number of products for my plan?
    The number of products for your plan is the number of saleable products in your store catalog.
  • Is customer support available during the trial period? If yes, how?
    Absolutely! We’re available on Live chat and email: help@feedchimp.ai. You can also schedule a complimentary demo with us. We'll kick things off, demonstrate the user-friendly platform, and collaborate on setting up your initial feed.
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